Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
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Before
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Before
AfterThe Servo Garage Doors Longmont Guarantee
When we install a spring or hang a new door in Longmont, we put our name on it in writing before the first tool comes off the truck. Since 2015, we’ve completed more than 18,000 garage door jobs across Boulder County, and every single one started with a flat, written price and a written scope of work. No handshake deals. No “we’ll see how it goes.” The 365-Day Done Right Promise is the backstop: if something we touched isn’t right within a year, we come back and make it right. That’s not a marketing line. It’s Clause 4 of The Haven Standard, and it’s on our terms page for anyone to read before they ever call us.
What’s Covered
Guarantees only matter when they’re specific. Here’s exactly what stands behind a job from Servo Garage Doors Longmont:
- Workmanship on every repair and installation. If our labor fails within 365 days, we fix it at no charge. That covers the work our technicians do, not just the parts they touched.
- Parts we supply and install. If a bracket, roller, cable, or spring we installed fails under normal use, we replace it under the terms we gave you in writing at the time of the job.
- The written price is the price. Clause 1 of The Haven Standard means the number on your written quote is the number on your invoice. Longmont homeowners know exactly what they’ll pay before we start.
- Documented proof of everything. Every visit ends with a photo record of what we found and what we did. You’ll see the failed torsion spring with your own eyes, measured and photographed, before anyone quotes a replacement.
- On-time arrival with a named technician. When you book, you get a technician’s name and an on-the-way text. Not a four-hour window and a stranger at the door.
- A clean work area. We haul off old parts and don’t leave hardware scattered across your garage floor. The only evidence we were there is a working door and the photo file we send you.
Our Satisfaction Promise
Here’s how the make-it-right process works if you’re not satisfied. You call (970) 528-5851 and tell us what’s wrong. A real person answers, 24 hours a day, seven days a week. We schedule a return visit and send the same technician when we can, or another background-checked pro from our Longmont team. They inspect the issue, show you what they find, and walk you through the fix. We don’t argue about whether something is covered. We pull up the job file, look at the documentation we left with you, and resolve it. The 365-Day Done Right Promise exists so you never have to wonder if we’ll show up after we’ve been paid. Marcus Deller started Servo in 2015 with a rule that the customer sees the evidence before anyone quotes a replacement. That rule still runs the company.
BeforeAfterLicensed & Insured Backing
A promise is only as good as the company standing behind it. Servo Garage Doors Longmont is independently owned and operated under The Haven Standard. We hold our own state license and our own liability insurance. That matters for a Longmont homeowner because garage door work means high-tension springs, heavy panels, and electrical openers. If something goes wrong on the job, a licensed and insured company has coverage that protects your home and you. Marcus Deller’s name is on the license. It isn’t buried in fine print on our website; it’s right on the page. When you hire us, you’re hiring a local Longmont business that carries its own credentials, not a dispatch center routing calls to whoever’s available. That’s the real guarantee behind the paperwork.
Why Homeowners in Longmont Trust This Warranty
Longmont sees temperature swings from below-zero winter nights to mid-90s summer afternoons. Torsion springs in this climate get brittle in the cold and lose tension in the heat. We regularly see springs that measured fine in September snap in January. When we warranty workmanship for a full year, we’re accounting for a full cycle of Colorado seasons. A garage door that works perfectly on installation day in Longmont has to keep working through snow, hail, and a spring thaw that shifts door tracks in ways no one plans for. The 365-Day Done Right Promise covers all of it. If the door isn’t right, we’re back. That’s the guarantee, and it’s been tested in Longmont garages for nearly a decade.
What Leaving Looks Like Before We Arrive
Every Servo job in Longmont closes the same way, and we want you to know that before you book. You get a written scope describing exactly what we’ll do. You get a flat, written price before work starts, per Clause 1 of The Haven Standard. The technician works, documents the failed part, and photographs the completed job. You get a written warranty for the workmanship and the parts we installed. You get the photo record sent to your phone or email. And you get a call-back number that reaches a live person, not a queue. That’s the whole process. No surprises, no vague pricing, no evidence you have to ask for twice.
Frequently Asked Questions
It covers workmanship on any repair or installation we perform in Longmont. If our labor fails within 365 days, we come back and fix it at no charge. Parts we supplied are covered under the written terms we gave you at the time of the job. Call (970) 528-5851 and we’ll pull up your file.
No. If the issue falls under the 365-Day Done Right Promise, the return visit, labor, and parts are all covered. You won’t pay a dispatch fee or a diagnostic fee. That’s the whole point of the promise.
No. Clause 1 of The Haven Standard requires a flat, written price and written scope before any work starts. The price you approve is the price you pay. If the technician finds something additional, they show you the evidence, explain the part, and give you a new written price before touching anything else. You approve it or you don’t. No open-ended invoices.
Yes. We’re independently owned and operated under The Haven Standard, holding our own state license and liability insurance. Marcus Deller’s name is on the license. No third party covers our work; we carry our own credentials and stand behind our own jobs.
Bring us the written estimate and we’ll give you a free second opinion. We’ll walk through what they quoted, what we’d do differently, and give you a flat written price for the same scope. No coupon, no code, no games.
Written by Marcus Deller, Owner at Servo Garage Doors Longmont, serving Longmont and Boulder County since 2015.