Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Amarr Cable & Drum Replacement: The Longmont Owner’s Guide
Amarr cable and drum replacement in Longmont typically runs between $130 and $250 installed, including both the parts and the labor to set them on the torsion tube. We stock Amarr-compatible cables and drums on our service trucks, so most replacements happen on the first visit. The way most Longmont homeowners discover the problem is simple: the door suddenly hangs crooked on one side, or it slams halfway down and won’t budge. That’s a snapped cable, and it almost always leaves the drum spinning uselessly at the end of the shaft.
The cable and drum work as a matched pair. The cable is the steel lift line that runs from the bottom bracket of the door up to the drum, and the drum is the grooved spool that winds that cable as the torsion spring turns. When one of them fails, the door stops traveling evenly, and the other side takes the entire load. That is how a single broken cable turns into a bent track or a cracked panel if the door keeps getting cycled. We quote the replacement range before we touch anything, per Clause 1 of The Haven Standard, and you get a written price and written scope before work starts.
Which Amarr Models This Applies To
This page covers cable and drum replacement for Amarr residential sectional doors across the Lincoln, Heritage, Classica, Stratford, and Olympus lines, as well as older Amarr models that predate the current series names. Amarr doors built for the residential market in the last 20 years use either a standard 7-foot or 8-foot cable length, and the drum is sized to match the door height and the torsion spring’s inside diameter. If your door leans toward the heavier end, the drums are slightly larger in diameter to take up cable faster and reduce the number of turns the spring needs to do its job.
Here is the compatibility gotcha most owners don’t see coming: aftermarket cables in generic lengths often fit poorly on Amarr drums because Amarr cuts cable loops to a specific twist length at the bottom bracket. Using a cable that’s an inch too long changes the travel geometry, and the door ends up stopping short of the floor or pulling hard at the top of the opening. We install Amarr OEM cables where available, and when we use a quality aftermarket equivalent, we match the cable length and loop twist to the specific Amarr drum on your shaft. If you open the garage and look at the end bracket above the door, you’ll find the Amarr model sticker and, on most doors built after 2010, the serial number that lets us pull the correct drum spec before we even arrive.
Servo Garage Doors Longmont is an independently owned and operated service provider. We are not an Amarr dealer or affiliate, but we service Amarr doors every week across Longmont, from newer homes up in Prospect to the older stock around Roosevelt Park.
Signs Your Amarr Cable & Drum Replacement Is Failing

Most cable and drum failures announce themselves clearly. Here are the five symptoms we see most often on Amarr doors in Longmont:
- The door sits crooked in the opening or hangs unevenly when partially open. This means one cable has snapped or slipped off its drum, and the door is now being lifted entirely by the remaining cable.
- The door drops suddenly when closing and then jams halfway. When a cable breaks, the panel weight shifts to one side and the rollers bind in the track. The door stops hard, and continuing to force it with the opener bends something.
- You can see frayed strands on the cable near the bottom bracket. Amarr cables typically last 7 to 12 years in Colorado’s dry climate, but a cable that rubs on the track or gets nicked during a spring repair will fray faster. Fraying is a warning sign, not a wait-and-see situation.
- The cable has come off the drum and wrapped around the shaft. This happens when a drum set screw loosens or the door bounces enough to create slack. The loose cable can bind against the shaft and damage the bearing plate.
- The door travels up on one end faster than the other. A worn drum groove lets the cable ride unevenly, which changes the lift ratio on that side. The result is a door that climbs crooked even though the cables are still intact.
Any one of these symptoms means the cable or drum has already lost its working geometry. The danger level is real: the torsion spring still holds tension even when the cable fails, and the door itself weighs 130 to 300 pounds depending on the Amarr model.
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AfterReplacement Cost & What’s Included
Amarr cable and drum replacement in Longmont runs $130 to $250 installed for a single side, and $200 to $400 when both cables and both drums are replaced as a matched set. The spread depends on whether we are replacing just one cable and reusing the drum, replacing cable and drum together, or doing both sides at once. A full set replacement is often the smarter move on doors where the drums show visible groove wear or where one cable is already several years into its service life.
Here is how that money breaks down:
- Cable only, one side: $130-$180
- Cable and drum, one side: $180-$250
- Cables and drums, both sides: $200-$400
This includes the parts, the labor, a written scope and written price before we start, and a documented photo record when we finish. The photo record shows the failed components and the new ones installed, so you can see exactly what changed. We also include the 365-Day Done Right Promise: if the replacement isn’t right, we make it right. Per Clause 1 of The Haven Standard, the price is flat and quoted before any work begins. That price doesn’t change once we see the door.
DIY or Call Us?

There are two things you can safely check on your own. You can look at the cable where it meets the bottom bracket for fraying, and you can inspect the drum for a clean cable wind or an obvious slip. Those checks tell you what failed. They do not tell you how to fix it safely.
Here is the honest split: the torsion spring carries the door’s entire weight even when the cable is broken. Releasing or adjusting cables without first unwinding the spring correctly is how people lose fingers and worse. We have seen owners in Longmont try to re-seat a cable with vise grips and a YouTube tutorial, and then call us for a bent shaft or a spring that had to be re-tensioned entirely. On an Amarr door, the cable, drum, and spring are a matched system, and changing one piece wrong stresses the other two. This is not a part to learn on. Our technicians set the spring tension, replace the cable and drum as a pair, and cycle the door until it runs quietly and evenly. If you want to see what a correct cable and drum install looks like, call us at (970) 528-5851 and we’ll show you the photo record from a completed job in Longmont.
FAQs
Amarr cables typically last 7 to 12 years in Longmont’s dry climate, with drums lasting longer unless they’re scored by a cable that slips and runs against the groove. Doors with heavier panels or higher cycle counts wear both parts faster, and proximity to mountain humidity changes things less than most owners assume.
No. Cables are replaced, not repaired, because any splice or re-twist on a frayed cable becomes a break waiting to happen under spring tension. A new cable is a $130 to $180 line item, and that is the safe answer. Call (970) 528-5851 for an exact installed quote on your door.
A single-side cable and drum swap usually takes 45 to 75 minutes once the technician is on site. Both sides run closer to two hours, including cycling the door several times to confirm the travel and balance. We quote the time window when we quote the price.
Yes. Our service trucks in Longmont carry Amarr-compatible cables in standard 7-foot and 8-foot lengths, along with drums sized for the most common Amarr shaft diameters. We also stock parts for LiftMaster, Chamberlain, and Genie openers if the same visit reveals an opener issue.
If your Amarr door is sitting crooked in the opening or you can see a frayed cable from across the garage, call (970) 528-5851. We’ll quote the range over the phone, show up with the parts, and hand you a written price before we unload a single tool. Name the part, quote the range, then do the work.
Written by Marcus Deller, Owner, Servo Garage Doors Longmont at Servo Garage Doors Longmont, serving Longmont and nearby areas.






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